What is WorkIQ?

 Work IQ is an AI-powered workplace intelligence layer from Microsoft that acts as the "brain" behind Microsoft 365 Copilot and custom AI agents. [1, 2] 

It continuously analyzes and semantically indexes your organizational data—connecting unstructured files (SharePoint documents, Outlook emails, Teams chats and meetings) with structured business data (Dynamics 365 and Power Apps)—so AI tools instantly understand your job, projects, and work patterns without requiring detailed manual prompts. [2, 3, 4] 

## Core Components

* Data & Context: Safely connects to enterprise data to map out relationships, timelines, and communications. [3, 4] 

* Memory & Skills: Retains implicit learning from work habits and utilizes built-in tools for actions like scheduling, file generation, and workflow automation. [4, 5] 

* Security & Governance: Automatically applies your existing enterprise security permissions, sensitivity labels, and Data Loss Prevention (DLP) policies without training foundation models on your private corporate data. [6, 7] 

* APIs: Accessible to developers and applications via [Work IQ API](https://www.microsoft.com/en-us/work-iq) endpoints like REST, Model Context Protocol (MCP), and Agent-to-Agent (A2A) protocols. [1, 7] 

If you'd like, let me know:

* Are you looking to build a custom AI agent using Work IQ?

* Do you need help with admin settings and governance in Microsoft 365?

[1] [https://learn.microsoft.com](https://learn.microsoft.com/en-us/microsoft-365/copilot/extensibility/work-iq/)

[2] [https://m.youtube.com](https://m.youtube.com/shorts/B9jID_ycpBE)

[3] [https://blogs.perficient.com](https://blogs.perficient.com/introducing-microsoft-work-iq-the-intelligence-layer-for-agents/)

[4] [https://www.youtube.com](https://www.youtube.com/watch?v=9JQCYDi_YUE&vl=en)

[5] [https://www.youtube.com](https://www.youtube.com/shorts/LPAWVi32WRw?vl=en)

[6] [https://www.reddit.com](https://www.reddit.com/r/microsoft_365_copilot/comments/1rg1h97/what_is_work_iq_in_microsoft_365_copilot_and_why/)

[7] [https://www.microsoft.com](https://www.microsoft.com/en-us/microsoft-365/work-iq)